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28 lip 2021 · You will get a phone call from a one 800 number which is Verizon trying to contact you. If they can’t resolve it no one can. (This of course assumes you met all of the other conditions of the upper grade and trade-in promotion, like unlimited data plan)
Bring in your old device, including a cell phone, smartwatch or tablet, and Verizon will appraise the value of your device and give you a credit on your account good toward a new device or other products and services available through Verizon. Here are some answers to the most common questions about the device trade-in process.
Verizon customers - Start by signing into My Verizon or visiting our Trade-in page to view your devices. Non-customers - Even if you're not a Verizon customer, you can trade in a device and get a Verizon Gift Card or PayPal credit.
We are here to help. Search for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804.
Learn about trading in your mobile devices to Verizon in exchange for account credit, instant credit or Verizon Gift Cards. Go to the Trade-in page to get started or visit our Trade-in Guide for more instructions.
Call you about an unexpected refund. If you suspect that you are receiving a phishing scam call from an IRS imposter, do not give any information and hang up immediately. Report the IRS-impersonation scam to the Treasury Inspector General for Tax Administration or call 800-366-4484. Make sure to also report the fraud to the Federal Trade ...
File a fraud claim. If a Verizon Account has been created using your information, please begin your claim below by selecting the correct claim form: Consumer or Business.
