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The airline tells me I have to work through my travel agent (Vayama) for a refund. After many attempts to contact Vayama, the only response I've gotten is an automated email reply saying they will contact me IF a refund is due.
40 reviews. 65 helpful votes. Vayama is a scam; the worst. 13 years ago. I booked travel with the site for my son who was studying abroad. When he was supposed to return on December 18, the snow storms caused two of 3 flights to be cancelled and he missed his 3rd flight home. They did not help me rebook any flights for the return home.
Is there a reason why Vayama charges so much less? Is $1500+ a normal price for that route from mid to end of April? Some people have told me that prices for airfare to Europe can be cheaper to book in January.
I booked a trip back to Japan with Vayama last month, and it cost $1,375.80 including $628 in taxes. I had to cancel the trip last minute, and when I called Vayama last week they told me that I couldn't do anything at all - that the ticket was non-cancellable and non-changeable.
Answer 771 of 1,048: I found a great deal through Vayama and want to pull the trigger but having never done business with them, I looked up some reviews and found so many negative experiences. I then did the same for Expedia, Travelocity, etc. (companies I know and...
I booked a trip back to Japan with Vayama last month, and it cost $1,375.80 including $628 in taxes. I had to cancel the trip last minute, and when I called Vayama last week they told me that I couldn't do anything at all - that the ticket was non-cancellable and non-changeable.
Answer 1 of 31: I booked a trip back to Japan with Vayama last month, and it cost $1,375.80 including $628 in taxes. I had to cancel the trip last minute, and when I called Vayama last week they told me that I couldn't do anything at all - that the ticket was...
