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  1. Get answers to all your questions using our virtual assistant, live chatting with a representative or calling the UPS support line, whichever is best suited for your issue.

  2. We can reroute your package to another address, in certain cases. You can request we hold onto your package for you to pick up at a UPS location. Get answers to all your questions using our virtual assistant, live chatting a representative or calling the UPS support line best suited for your issue.

  3. Make a delivery change to a package by logging in and using UPS My Choice ® or make a change as a guest. Open your dashboard, select your package and choose "Change My Delivery". Track your package and select "Change My Delivery" to request a one-time passcode sent to your email.

  4. If you have any questions or concerns about updating your address with UPS online, you can contact their customer service team for assistance. They are available 24/7 and can be reached by phone, email, or live chat on the UPS website.

  5. Visa Inquiry Form. If your visa concern and/or question was not answered by the information listed above, please submit a detailed inquiry request by completing our online inquiry form at: Immigrant Visa Inquiry Form. Nonimmigrant Visa Inquiry Form.

  6. Request an on-demand pickup for your UPS ground, air, and international shipments. Your total shipment is more than 4400 lbs or 2000 kgs and requires approval. When you've completed your shipment, contact UPS to schedule a pickup. at any UPS Access Point™, The UPS Store®, or other nearby location.

  7. visit ups.com/solutions/ph. UPS Gets The Job Done. As a global leader in logistics, UPS guaranteed on-time package and freight shipments are just a few of the many deliveries that we make every business day. We also deliver: ups.com® Domestic Toll-free Number (PLDT) : 1-800-10-7425-877 PLDT Direct Number: +63 45 598-3333