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21 mar 2024 · How to spot a fake FCA communication. Look for signs that the email, letter or phone call may not be from us. Phone calls could be from a mobile or overseas number. An email address could be from a Hotmail, Outlook or Gmail account. Communications may contain spelling mistakes and poor grammar.
8 maj 2024 · This page gives you advice on protecting yourself from tricks and scams the Home Office is aware of. If you receive an unexpected email, telephone call or letter from someone who claims to be...
You may receive a letter addressed to you, which tells you that someone has left you money in their will. These letters can mention real law firms and even have seemingly genuine email addresses, postal addresses, or websites.
Phone scams are on the rise with criminals targeting households across the UK to try and defraud people out of their money. Typically fraudsters try to cold call members of the public pretending to be from a trusted organisation – like your bank, the police, a utility provider or a computer company.
You should report all types of scams to Action Fraud, the UK's national reporting centre for fraud. Action Fraud can get the National Fraud Intelligence Bureau to investigate scams. They'll also give you a crime reference number, which can be helpful if you need to tell your bank you've been scammed.
If you think someone is calling to trick you into giving them money or your personal details, hang up and call 159. This is a secure service that connects you directly with your bank. Calls to 159 are usually charged at the national rate - it depends on your provider.
If you or someone you know has been scammed, you should: Call the Citizens Advice consumer service if you need support: 0808 223 1133 (England) 0808 223 1144 (Wales) We’ll report it to Trading Standards, and can offer further advice. Report the scam to Action Fraud: 0300 123 2040.
