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To help us figure out the problem and help you fix it, run the following diagnostic tests: Use doxybot pre-call test to make sure your speakers and camera are all set up and working. Estimate call quality to predict your expected call quality based on your computer and internet speeds.
How to join a doxy.me call and have a good experience. Updated over a week ago. 5 Steps to check in for your telehealth appointment: Select a device. Use a computer or device with a camera and microphone. Go to your provider's room. Click the link from your provider or enter the web address into the browser. Check in.
Our patient help center articles listed below provide step by step instructions and solutions for your doxy.me appointment. Prepare for your doxy.me Appointment. Feel comfortable and prepared, with tools and tips for a great call. Connect to your Provide r. Use the doxy.me link sent by your provider. How to Check in.
The following simple tips will help your doxy.me telemedicine call go smoothly. Ensure a stable internet connection: Use a wired Ethernet connection or stay close to the Wi-Fi router. Optimize your environment: Choose a quiet, well-lit room with minimal distractions and face the light source.
17 mar 2020 · I’m trying doxy.me for the first time during the pandemic. The pre-call test shows that I am successfully connecting with all of the servers. The test doesn’t like my bandwidth and says I won’t have a high quality call.
Doxy.me Troubleshooting
We can help you quickly check your microphone, video, and connection to make sure you're all set for your call. Select the Pre-Call Test button located in the waiting room.
