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Q: How do I process a warranty claim? A: Contact your dealer or place of purchase. Warranty begins at the products's date of purchase. If the item is still within warranty period and has an issue covered by warranty, the dealer will file a warranty claim with Treasure Garden.
From there, Treasure Garden will honor valid warranty claims by providing replacement parts, issuing return authorizations to repair, or replacing units at its discretion. Click here to download our Warranty and Guarantee. Q: Where can I buy parts? A: Contact your dealer or place of purchase.
In most cases, Treasure Garden will replace parts, canopies, frames, upper/lower hub or base components. If the claim is not submitted complete, we will not be able to process it.
Treasure Garden® products being used in residential use and applications only are guaranteed to be free from defects in original material and workmanship. Note: Treasure Garden items are designed for residential use and are not warranted for commercial applications (unless specified for Commercial use).
If a defect in the original material or workmanship appears during the warranty period on any Treasure Garden product; Treasure Garden, at its option, will repair or replace the product without charge.
THE SELLER DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY. Treasure Garden items are designed for residential use and are not warranted IRU FRPPHUFLDO DSSOLFDWLRQV XQOHVV VSHFLILHG IRU &RPPHUFLDO XVH ... Warranty/Guarantee. Title: 2023_TG_Catalog_FULL_062222_Small.pdf Author:
If a defect in the original material or workmanship appears during the warranty period on any Treasure Garden product; Treasure Garden, at its option, will repair or replace the product without charge.
