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You may receive an email or SMS asking you to call us on a different phone number. These unique numbers help you get through to the right team in our call centre to help you with a specific issue: 1300 011 146
If the phone with your TPG Mobile SIM got lost or stolen, we can turn on IMEI Blocking so the phone can't be used on any Australian network, except to call emergency services. Select one of the links below to jump to a query:
Mobile Quick Codes help you quickly change your mobile features or get info about your phone and mobile service. You just dial the codes from your phone as if you making a call, then hit Call, Send, OK or Yes.
Calling internationally or prefer a landline number? Call +61 2 9007 3023. Download the TPG Mobile App to manage your account and get customer support on the go.
If you’re a TPG mobile customer, or are looking to sign up but need some help, TPG mobile customer support is available to call. TPG customer service can help with everything from mobile sales, to accounts and billing help, to tech support and help with changing your plan.
Welcome to the Community! We always send out Emails that contain account information of our customers when they applied for the service. Please check the email address that you've registered to your account. If you can't find it, please call our Customer support team on 1300 993 011 to retrieve it. BasilDV. 0 Likes.
Once you’ve chosen a TPG mobile plan, you’ll be asked to select between getting a new number or transferring your number to TPG from another provider. Can I bring my own phone? You’ll need to bring your own 4G (LTE 1800/850 MHz) or 5G compatible phone to use your TPG mobile plan.
