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If you're a provider, call our Provider Hotline at 800-686-1516. If you're an Ohio Medicaid member, call our Consumer Hotline at 800-324-8680. Otherwise, follow the links below for additional resources, or complete the Contact Us Form and we'll get back to you.
You can reach out directly to the Ohio Medicaid Consumer Hotline, contact a case worker through you local department of job and family services, or if you have an Ohio Benefits Self-Service account, you can report a change through the online portal.
Ohio Department of Medicaid | 50 West Town Street, Suite 400, Columbus, Ohio 43215. Consumer Hotline: 800-324-8680 | Provider Integrated Helpdesk: 800-686-1516
The Ohio Department of Medicaid improves wellness and health outcomes by providing health care coverage for eligible individuals and families, including children, pregnant women, seniors, and people with disabilities.
To make a managed care plan selection, Ohio Medicaid members can use the Ohio Medicaid Consumer Hotline Portal by clicking on the Select a Plan Online option below or by contacting the Ohio Medicaid Consumer Hotline at (800) 324-8680.
Columbus, Ohio 43215; Telephone: 1-800-324-8680; Fax: 1-614-280-0977; Customer Service: Mon-Fri 7am-8pm and Sat 8am-5pm ET; Contact us by email
Hamilton County Job and Family Services oversees Medicaid programs that provide health care coverage to: The quickest and easiest way to apply for health care benefits is to call 1-844-640-6446 and follow the prompts. You may also apply online at www.benefits.ohio.gov. There you will answer a series of questions and your answers will direct you ...