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You can send us your compliment or complaint by any method including: Completing the online form below; By phone on our 0300 111 1000 from 8am to 7pm, (Monday to Friday) or 9am to 3pm (Saturday) By email: customer.relations@thirteengroup.co.uk; In person at one of our Touchpoint Stores
- Contact Us
visit the My Thirteen website; complete the form below;...
- Contact Us
visit the My Thirteen website; complete the form below; email: customerservices@thirteengroup.co.uk; call us on 0300 111 1000 from 8am to 7pm, Monday to Friday or 9am to 3pm, Saturday; visit one of our Touchpoint stores; get in touch with any compliments or complaints; Our dedicated Touchpoint team are here to help you when you need us.
How to get in touch. By phone on 0300 111 1000 from 8am to 7pm, (Monday to Friday) or 9am to 3pm (Saturday) Completing the online form at. www.thirteengroup.co.uk. By email: customer.relations@thirteengroup.co.uk. In person at one of our Touchpoint stores.
28 lip 2022 · There's a complaints form you can fill in on our how to complain page, if you'd prefer to continue over email. I'd be happy to look into your Go Roam situation in more detail too, can you help me understand it a bit better?
Phone number: 0300 111 1000. Please check with your phone provider if you are unsure about how much a call will cost. Email Thirteen Group.
Many people prefer to make complaints by email. So here are email addresses for complaints for UK banks, credit cards and catalogue lenders.
A Resolver case file helps you stay on top of your complaint by keeping all of your communications in one place. Use our email templates, up-to-date contact processes, reminders and the option to escalate to the regulator when the time is right.