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The New York State Health Insurance Program (NYSHIP) offers eligible employees the option of choosing either The Empire Plan or a NYSHIP HMO for health insurance coverage. Click the plan names below to view a Summary of Benefits and Coverage for each option.
Contact The Empire Plan. Call The Empire Plan toll free at 1-877-7-NYSHIP (1-877-769-7447) and select the appropriate program. Medical/Surgical administered by UnitedHealthcare. Representatives are available Monday through Friday, 8 a.m. to 4:30 p.m., Eastern time. TTY: 1-888-697-9054 P.O. Box 1600, Kingston, NY 12402-1600
For specific benefit coverage details and limitations, refer to your plan documents or call The Empire Plan toll free at 1-877-7-NYSHIP (1-877-769-7447). Screenings • Tests • Counseling
This online directory lists The Empire Plan's Participating providers. It is updated weekly. Read your Empire Plan documents carefully for complete information on your Empire Plan benefits and Responsibilities.
Questions? If you have questions about The Empire Plan's Participating Provider Program or Managed Physical Medicine Program, please call The Empire Plan at 1-877-769-7447 and choose UnitedHealthcare.
The New York State Department of Civil Service has finalized the Empire Plan and HMO premium rates for 2024. Empire Plan premium rates are adjusted annually based on enrollee utilization and projected costs. These rates are not negotiated by PEF.
Call Member Services at 1-877-7-NYSHIP (1-877-769-7447) Silverscript. The Empire Plan Prescription Drug Program. The Empire Plan Mental Health and Substance Use Program.
