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  1. To learn more about your EBT Lone Star Card, visit the Lone Star Card - FAQs page or view the Lone Star Card brochure (PDF). Managing your benefits and Lone Star card is easy by using the Your Texas Benefits mobile app, visiting YourTexasBenefits.com , or by calling the Lone Star Help Desk at 800-777-7328.

  2. Phone. For help or questions with your HHSC benefits case or YourTexasBenefits.com, call 2-1-1 or 1-877-541-7905. After you pick a language, press 2. For help or questions about your Lone Star Card account, Call 1-800-777-7328 (7EBT).

  3. If you're moving out of state or do not intend to return to Texas, you must report your status change within 10 days by calling 2-1-1 or logging in to YourTexasBenefits.com. If you get SNAP benefits: You should be able to use your card at stores that take food benefits in other states.

  4. We will never call or text you to ask for your Lone Star Card number or PIN. Work requirements for some SNAP recipients have changed. Learn more here. Don't miss a call from us. When we call for an interview, the caller ID will say (737) 867-7700. Add it to your phone contacts so you know it's us when we call. Learn.

  5. How to Apply. What to do: 1. Fill out this form. 2. Sign and date pages 1 and 18. 3. Send “Items we need.” See pages C and D. How to send it: Mail: HHSC, PO Box 149024, Austin, TX 78714-9968 Fax: 1-877-447-2839. If your form is 2-sided, fax both sides.

  6. To keep working on this page without changing languages, click Stay On Page. To change languages and start over on this page, click Change Language. If you answer more questions on your application it could speed up the process and get you benefits more quickly. We'll have to contact you if we need more information.

  7. 9 sty 2023 · To see if you are eligible, use the online screening tool at www.YourTexasBenefits.com or call HHSC at 888-834-7406 (TDD 888-425-6889). After submitting your application, you will likely have a phone interview before you are approved. Most recipients will need to renew their benefits every six months.

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