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  1. Blue Cross and Blue Shield of Texas 1001 E. Lookout Drive Richardson, Texas 75082. General Information: 1-972-766-6900 (TTY: 735-2989)

  2. TDD: 800-735-2989 (for hearing impaired) BCBSTX provider w ebsite. *Note: When accessing our Interactive Voice Response System you must have full member's information. For example, member's ID, patient’s date of birth, or DCN (claim number), etc.

  3. File a Complaint about an HHS Program or Service. If you have questions or are experiencing difficulty with your services from HHS, including Medicaid managed care, contact the Office of the Ombudsman. Phone: 877-787-8999. Relay Texas for people with a hearing or speech disability: 7-1-1 or 800-735-2989.

  4. www.tmhp.com › contactContact - TMHP

    General Inquiries:800-925-9126. This provider line offers general information concerning Texas Medicaid, Texas Healthy Women, and the Family Planning Program. Agents can assist with claims filing, financial inquiries, eligibility, and provider education. The following options are available:

  5. Don't see it? View telephone numbers for other agencies and links to other web sites. If you are a beneficiary or calling on behalf of a beneficiary, please call 1-800-MEDICARE (800-633-4227); TTY: 711. If you need to reach us electronically, please refer to our general inquiry form or email contact list .

  6. Please contact Member Services by phone at 1-877-687-1196 (Relay Texas/TTY 1-800-735-2989) to speak directly to a customer services representative or use the Secure Member Portal. We are happy to assist with any general information via email.

  7. Providers can use this number for claims, inquiry, questions and information about CHIP, STAR, or STAR Kids products and to check eligibility/benefits. Phone: 832-828-1004, Toll free: 1-877-213-5508 Hours 8 a.m. to 5 p.m. CT, Monday through Friday.

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