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  1. Customers who need help with payment or have questions about their account can contact Customer Service during regular business hours: Phone: 253-502-8600 Toll free: 800-752-6745

  2. Have Questions? Residential Customer Service. Phone: 253-502-8600. Toll Free: 800-752-6745. Email: Business Customer Service. Phone: 253-502-8606. Email: Report a Water Issue.

  3. 24 paź 2024 · Tacoma Power’s outage map allows you to easily view and track power outages. The map will help you locate and learn more about current outages. Select the icon on the map indicating an outage and learn more about the cause, number of customers affected, and status of restoration.

  4. Call Tacoma Public Utilities at (253) 502-8600 for: • power/electricity inquires. • water inquiries. Visit Tacoma Public Utilities online for information about payment options, starting, and stopping service, credit and deposit policies, utility bill assistance and business hours for Tacoma Power and Tacoma Water. 24-Hour Emergency Lines:

  5. Contact Tacoma Water Customer Service. Have a Question, Issue or Comment? Main Customer Service. Physical Address: 3628 S. 35th St. Tacoma, Washington 98409. 253-502-8247.

  6. Have you set your water notification preferences in MyAccount? Get alerts on high usage, water outages, and more.

  7. To start or restart water service, call the City's Utility Billing office at 311, or for outside city limits, 509.755.CITY (2489), Monday through Friday, 7 a.m. to 6 p.m. If you have additional questions or comments about your water service, please call us at 509.625.7800.