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  1. If you don’t have online access, call our Provider Telecommunications Center to use our automated phone system for eligibility and benefits, other self-service requests and claims inquiries. 800-972-8088 (Monday – Friday, 8 a.m. to 11:30 p.m. CT; Saturday – 6 a.m. to 3:30 p.m. CT; Sunday – Closed)

  2. Client Health Care Hotline 1-800-226-0768 Collections: 217-782-1348 Comprehensive Health Services: 217-785-2867 Drug Prior Approval for Providers 1-800-252-8942 Health Benefits Hotline 1-800-226-0768 Health Benefits for Workers with Disabilities 1-800-226-0768 / 1-866-675-8440 (TTY) Health Finance: 217-782-1630 Illinois CaresRx Clients 1-800 ...

  3. View Provider Network Consultant Assignments. Provider Customer Service. If you do not have online access, use our automated phone system for eligibility and benefits and other self-service requests. 800-972-8088. Monday - Friday 8 a.m. - 11:30 p.m. (CT), Saturday 6 a.m. - 3:30 p.m. (CT), Sunday - Closed. Provider Learning Opportunities

  4. Illinois Health Connect Provider Help Desk. Call to get answers to IHC questions, verify PCP status of a client, locate a specialist, verify a referral, update your location of service information, and more. 1-877-912-1999. 1-866-565-8577. Illinois Client Enrollment Broker.

  5. This means canceling your plan may leave you without health care coverage. If you'd like to continue terminating your coverage, please call the Health Insurance Marketplace at 1-800-318-2596. If you enrolled in your plan directly through BCBSIL, please call us at 1-800-538-8833 or send a secure message through BAM.

  6. 1-866-412-8795. If you are deaf, hard of hearing, or have a speech disability, dial 711 for TTY relay services. For other language assistance or translation services, please call the customer service number for your local Blue Cross and Blue Shield company.

  7. Call Customer Service at the number listed on your member ID card. I have a HMO Blue USA plan and want to find care while I'm away from home: 1-800-810-BLUE (2583)

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