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  1. Please use this form to: apply for a reimbursementof the costs of personal hygiene items and clothing in accordance with the statutory regulations if your checked baggage is delayed. contact us for a reimbursement due to damage to your baggage.

  2. If your SWISS flight was delayed by at least three hours on arrival, was cancelled or if you missed a connecting flight, you can use this form to check whether you are entitled to compensation under Art. 7 EU Regulation 261/2004.

  3. How to request a refund. You can request a cash refund for the unused part of your trip via our online refund system. This system checks if you’re eligible for a full cash refund or only part of it. You can also give us a call, but please note that a fee may be charged.

  4. On this page you will find application forms for the refund of Swiss withholding tax on dividends and interest for applicants resident abroad.

  5. You can apply for a withholding tax refund either online on our website or you can fill out the relevant form using the free software Snapform Viewer. If you use the software Snapform Viewer, you need to print out the form and send it to the FTA by postmail.

  6. As soon as you have left Switzerland, you must complete and return the following form: Reimbursement request form (PDF, 519 kB, 23.02.2024) What documents should I enclose with my application?

  7. 24 sie 2023 · For one, the airline has a dedicated webpage where you can easily file any compensation claims. You just have to enter the basics of what happened, and can attach any documents related to expenses. I submitted my request on August 20, and just several days later (on August 24), I heard back from SWISS. The airline emailed me the following:

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