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  1. The Department of Unemployment Assistance serves Massachusetts residents who are unemployed and looking for work, and employers that are legally required to contribute to the states unemployment insurance (UI) program.

  2. Apply for unemployment benefits. Have you lost your job? You may qualify for Unemployment Insurance (UI), which is temporary income to support you while you look for a new one. You should apply for unemployment benefits during your first week of total or partial unemployment.

  3. Learn about the requirements for staying eligible and discover what can affect your weekly benefits. Most Massachusetts workers are covered by the Unemployment Insurance (UI) program, although workers in some jobs may not be eligible for benefits.

  4. 1. Apply online, by phone, or in person. 2. Request weekly benefits. 3. “Certify” that you are looking for work. 4. Prove your identity and answer other questions from DUA. Hearing back from the Department of Unemployment Assistance (DUA) Expand All. How will DUA tell me if I am approved for Unemployment Insurance?

  5. Online Service Support: (617) 626-5700. Weekly Benefit Payment Request (TeleCert): (617) 626-6338. The MA Department of Unemployment Assistance asks that you follow the TeleClaim schedule to help reduce wait times or busy signals.

  6. 8 sty 2018 · Unemployment Insurance (UI) is a temporary income protection program for workers who have lost their jobs through no fault of their own. The program helps unemployed workers while they look for work. The funding for UI benefits comes from employer contributions. Workers do not pay any part of the cost of UI benefits.

  7. The MassHire Department of Career Services provides free resources to help you get back to work. What to do in your first few weeks. 1. Check your potential eligibility for unemployment benefits. When: Immediately after losing your job. 2. Apply for UI benefits. When: As soon as possible.

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