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Utility Bill Payment Plan. Utility Billing & Customer Service has several payment plan options to residents. Utility Billing Relief Program. Reduced water rates, debt forgiveness, and benefit payments toward water & sewer bills for low-income households. Utility Charge Exemptions & Rebates.
- Utility Charge Exemptions & Rebates
Utility Billing & Customer Service administers water and...
- Utility Billing Relief Program & Lihwap
Utility Billing Relief (UBR) provides low-income City of...
- View All Supporting Information
The Department of Finance is responsible for revenue...
- General Billing Questions
If your water has been shut off for 30 days or more you must...
- Water and Sewer Rates
Water and Sewer Rates are voted on and approved by the Mayor...
- Annual Water Reports
City of Chicago Annual Water Report Issued by the...
- Full Payment Certificates
The FPC application serves as a request to the Department of...
- Department of Water Management
Water Management. The Department of Water Management...
- Utility Charge Exemptions & Rebates
Water Management. The Department of Water Management purifies and delivers approximately 750 million gallons of drinking water to residents of Chicago and 120 suburbs daily. 42% of the whole state gets their water from us.
Water Billing Customer Service. 312.744.4420. waterbill@cityofchicago.org . For non-billing issues concerning your water, please call 311 or contact us at: 312.744.6635. watermanagement@cityofchicago.org . To report a street or parkway leak, an open fire hydrant, or to shut off the water in an emergency PLEASE CALL 3-1-1 immediately.
Contact Chicago Water Customer Service. Have a Question, Issue or Comment? Main Customer Service. Physical Address: 1000 E. Ohio Street.
If you need assistance with this, you can call 312-744-5000. If you need assistance with other things, the City of Chicago Offers a 311 City Services Call Center to assist residents in obtaining information regarding city programs, services, and events.
Looking for Chicago Water Department billing, payments & services? Quickly find Water Dept phone number, directions & more (Chicago, IL).
To dispute a water bill, constituents can contact the Department of Finance’s Utility Billing and Customer Service Center at (312) 744-4426 or utilitybill@cityofchicago.org. If you are not able to get in touch, please contact the ward office for assistance.