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If you confirm that the package addressed to you wasn't ordered by you or anyone you know, report the package online by going to the Report Unwanted Package form. You can also contact Customer Service who will support you in reporting the issue to the investigations team.
24 lip 2023 · In an unclaimed package scam, scammers advertise unclaimed Amazon packages for sale on social media or online marketplaces. Depending on the specific listing, the ads may or may not specify what you can expect to find in these packages.
You may receive notification of an order or delivery for an item you weren't expecting. If you received correspondence regarding an order you didn't place, it likely wasn't from Amazon. Visit Your Orders to review your order history or, to report a suspicious message, visit .
If you receive a package that you did not order and is not a gift, report it immediately. When a customer receives a package they didn't order, it may be a scam called "brushing". "Brushing" scams occur when bad actors send packages to publicly available names and addresses.
17 lip 2024 · Have you recently received an Amazon package that you didn’t order? It may be part of a scam called “brushing.” This scheme involves a package from Amazon showing up at your doorstep with your name on it, but it’s not a gift or anything you ordered.
Order confirmation scams involve unexpected communications that often refer to an unauthorized purchase. Scammers ask you to act urgently to confirm or cancel the purchase. They may try to convince you to provide payment details, install software, or purchase gift cards.
If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends.
