Search results
If you confirm that the package addressed to you wasn't ordered by you or anyone you know, report the package online by going to the Report Unwanted Package form. You can also contact Customer Service who will support you in reporting the issue to the investigations team.
24 lip 2023 · If you ever receive a call from an unknown number claiming to be Amazon, it’s most likely a scam—many scammers pretend to be Amazon customer service representatives to carry out vishing scams. Traits of an Amazon vishing scam include:
Unexpected order. You may receive notification of an order or delivery for an item you weren't expecting. If you received correspondence regarding an order you didn't place, it likely wasn't from Amazon. Visit Your Orders to review your order history or, to report a suspicious message, visit .
Third-party sellers are prohibited from sending unsolicited packages to customers. If you receive a package that you did not order and is not a gift, report it immediately. When a customer receives a package they didn't order, it may be a scam called "brushing".
23 sty 2021 · Here’s how these scams work: Third-party sellers on Amazon, eBay and other online marketplaces pay people to write fake, positive reviews about their products, or do it themselves.
If you have received suspicious communication claiming to be from Amazon and you don't have an account with us, report it at reportascam@amazon.com. For more information on the most common scam tactics, visit Scam trends.
17 lip 2024 · Have you recently received an Amazon package that you didn’t order? It may be part of a scam called “brushing.” This scheme involves a package from Amazon showing up at your doorstep with your name on it, but it’s not a gift or anything you ordered.
