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These lessons on business English telephone skills are designed for anyone needing to make business phone calls in English, such as customer service representatives, salespeople, and managers. The practical scenarios and real-world situations provided ensure success in phone calls in English.
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These lessons on business English telephone skills are...
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Welcome back to Business English Pod for today’s lesson on...
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A new version of this lesson is available here: BEP 21 A –...
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This 925 English lesson will be our first to focus on...
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This 925 English lesson will be our first to focus on...
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In this Business English News lesson we look at business...
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- Leaving a Message
And almost everyone has to answer the telephone and take a...
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22 sty 2020 · Must-have phrases for telephone calls in English so you can speak clearly, be understood, and stop avoiding the phone at work.
In Lesson A, the topic is introduced, followed by listening, some language focus work and some limited speaking practice. Lesson B continues with the same topic, building on and developing it, with further listening, language focus work – including pronunciation – and freer and more extended speaking practice.
From these conversations, we can learn phrases for beginning a phone call, taking and leaving messages, checking and clarifying information, and finishing a phone call.
This guide provides a carefully selected list of essential phrases to help you navigate any phone call. These dialogues will help you in a business meeting, a customer service inquiry or a casual chat with a friend.
We’ve compiled the best call center training manual PDF files and transformed them into free, editable microlearning content you can quickly roll out to your teams.
In this free English listening lesson from Oxford Online English, you can listen to an example dialogue and learn useful words and phrases to help you with talking on the phone in English. This is a lesson for elementary and pre-intermediate learners.
