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  1. The first thing to try is to repair the game. Open your game library, right-click on the Sims 4 icon (Origin) or hover over the Sims 4 icon and click the three dots (EA App), and select Repair. If that doesn't help, clear the cache of whichever app you're using and try again.

  2. If your download’s not working or your games won’t install, try these troubleshooting steps for PC or Mac games in the EA app. Clear cache If you're having trouble downloading games, clear your cache using App Recovery to see if that fixes your issue.

  3. Check for other applications that may be limiting EA app or Game performance, An EA app recovery (Clear Cache), Manually check for EA app updates by running the "EA app Updater" program, Click “Start” (the Windows button) and type the word “EA app Updater” (without the quotes) in the Start search field & open it.

  4. 20 maj 2024 · The EA App is required if you want to play any Electronic Arts games, but the program occasionally refuses to launch altogether which prevents you from playing at all. Here are some fixes you can try to get the EA App working again. Run the EA App From the Installation Directory as Admin

  5. If you’re on PC, make sure you’re running the EA app as an administrator. You can also try adding the EA app and your games as exceptions to see if that fixes installation issues. Close the EA app. Right-click the EA app icon on your desktop (or in the EA app installation folder if not on your desktop) and select Run As Administrator.

  6. The EA app is required in order to play EA games on PC. When you launch an EA title on Steam or Epic, we’ll provide guidance for installing the EA app (and uninstalling Origin if applicable) to ensure you can access & play your EA games.

  7. 1 dzień temu · Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards. For the Sims 4 issue itself, please restart your computer, wait five minutes without opening any apps at all, and then open the Task Manager.