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  1. PHONE NUMBER. (800) 711-5672. TTY users call: (800) 759-1089. 24 hours a day, 7 days a week. For the fastest service, please call the phone number listed on the back of your member ID card.

  2. Use one of the available options to contact a member services representative. We offer direct phone numbers for your plan and plan-specific information after you log in. By phone. For general questions, please call our Patient Customer Service at the number on your member ID card or call (800) 282-2881.

  3. Your physician may call Express Scripts at 800-753-2851 to obtain a Prior Authorization (PA). The PA team is available 24/7. The physician may fax information to the PA team at 800-357-9577.

  4. You can always reach a live person to help you at Express Scripts® Pharmacy — a patient care advocate or a pharmacist — 24 hours a day, 7 days a week. Contact Express Scripts® Pharmacy using the toll-free number on the back of your member ID card or call (800) 282-2881.

  5. EmblemHealth Medicare Member Services: 877-444-7097, Monday through Sunday, 8 a.m. to 8 p.m. TTY/TDD: 711 Online: Sign in to the member portal and use the Message Center to send us your inquiry. Express Scripts, Inc. (ESI) Home Delivery: 877-866-5798 (commercial members excluding all City of New York commercial members)

  6. 21 lis 2023 · Look for a customer service or member services phone number. Visit the official website: The official Express Scripts website is a reliable source for finding their telephone number. Simply navigate to their homepage and look for a “Contact Us” or “Customer Service” section.

  7. 20 sty 2023 · The DEA will have a dedicated Express Scripts Customer Service number at (877) 882-3343, going live on January 26, 2023. Express Scripts also has enhanced website and mobile application capabilities that members can use to manage their mail order medication refills, review drug costs, and view your ID card .

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