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  1. Securus Video Visitation is a fully web-based visitation system that allows friends, family members, attorneys, and public officials to schedule and participate in video chat with loved ones on the inside.

  2. Direct Bill allows you to receive calls from incarcerated individuals and have the call charges billed directly to you monthly. This account is best suited for attorneys, bail bondsmen, and friends & family of long-stay incarcerated individuals.

  3. An AdvanceConnect™ account is a prepaid calling account that allows you to receive collect calls from an incarcerated individual. Use Securus Inbound Connect™ to proactively reach out and connect in real time.

  4. 31 sie 2022 · Customer & Consumer Support. The Contact Center is open seven days a week 24 hours per day. We help family and friends of incarcerated individuals. Our state-of-the-art Interactive Voice Response (IVR) can answer your questions including last call attempts, current account balance, accepting payments and basic troubleshooting.

  5. 15 lut 2023 · Securus Video Connect ® system is a fully web-based visual communication tool that allows friends, family members, attorneys and public officials to schedule and participate in video sessions with an incarcerated individual from anywhere with internet access using a smartphone, tablet or PC.

  6. Phone Call. In order to receive phone calls from an inmate you must be on an inmate’s phone list and have an account setup with Securus. This can be done by phone at (800)844-6591 or online at www.securustech.net. Video Visitation. Want to visit an inmate from anywhere?

  7. Contact Securus. Phone: 800.844.6591 Email: customer_service@correctionalbillingservice.com. Email an Inmate. The DOC uses email services provided by ViaPath Technologies so emails may be sent to inmates. All emails inmates receive are subject to review for appropriate content.

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