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While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs.
- Fix Your Journey: Service & Repair Policies | Samsonite
Your luggage has a warranty which covers manufacturing...
- Contact Us - Samsonite
Lock Instructions. Warranty Coverage. Service & Repairs....
- Fix Your Journey: Service & Repair Policies | Samsonite
What is the warranty period of my suitcase? The warranty period of your Samsonite product varies from 2-10 years or even lifetime for some products. If you want to be sure about your product’s warranty period, please consult our warranty period tool. Which documents do I need to keep to appeal for warranty?
Your luggage has a warranty which covers manufacturing defects in workmanship and materials. Our warranty does not cover repairs resulting from carrier damage, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period.
Your Samsonite product can be repaired in an authorised Samsonite Repair Centre. For warranty service, please make sure you have a copy of your original receipt of purchase or order confirmation and bring it with you. For details on our repair centre, click here.
Lock Instructions. Warranty Coverage. Service & Repairs. Contact Us. Chat. For fast support, connect with our Virtual Customer Service Agents to have all your questions answered: Hours of Operation: 24/7 Support. Start Chat. Text. To text with a Customer Service Representative, text us at: 1-855-956-4598. Hours of Operation:
Samsonite guarantees worldwide commercial warranty services to ensure your Samsonite luggage can always stay by your side.
3 lis 2023 · Before seeking Samsonite luggage repair, it’s important to familiarize yourself with the brand’s warranty policy. This will help you determine if your product is eligible for repair, what repairs are covered, and any limitations or exclusions that may apply.
