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  1. Forward suspicious Sallie Mae emails to abuse@salliemae.com. Forward the entire email and any attachments to us, not just the text in the body. This will help us better trace the email and determine whether it's legitimate.

  2. Loan application and solicitation disclosures. Access Sallie Mae phone numbers and contact details for information related to student loans, savings products, Upromise by Sallie Mae and school assist partners.

  3. 8 kwi 2020 · Review contact information If you’re unclear on whether the website you’re on or email you’re reading is valid, check the contact information including the phone number and address. Call the number and see who answers. If you think you’re calling your bank, and it’s a busy tone instead, you may be dealing with an attempt of fraud.

  4. 21 lip 2021 · Phone: (888) 545-4199. Email Address: [email protected] What if Sallie Mae or Navient isn’t helping at all? If you have done everything you can do with the company and not gotten anywhere, you still have options.

  5. Sallie Mae sent me a text message saying I enrolled in texts, however, I do not have any private student loans. I verified it was a phone number actually associated with Sallie Mae. So, I went to their website and found a phone number from there to call them.

  6. Complaint ID: 21967602. I have not received anything from the business Sallie Mae. I called Sallie Mae on 7/29 and requested all documents be mailed to my address relating to this loan. I have...

  7. 15 gru 2021 · If you get a call, text, e-mail, or message on social media from someone about your federal student loan, here are some things to keep in mind: Never pay an upfront fee . It’s illegal for companies to charge you before they help you.

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