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  1. Check a balance. Chat with an agent. Monday–Thursday: 8 a.m. to 8 p.m. ET. Friday: 8 a.m. to 5 p.m. ET. If you're an existing student loan customer please call: 800-472-5543. International: 877-416-0012. Monday–Thursday: 8 a.m. to 8 p.m. ET. Friday: 8 a.m. to 5 p.m. ET. Payments can be made any time through our automated phone system.

    • OpenNet

      Welcome to OpenNet, Sallie Mae's online loan delivery...

  2. If you have any questions or need additional assistance, please contact Customer Support at 877-346-2756. Our normal business hours are 9 a.m. to 6 p.m. ET Monday through Friday.

  3. MOHELA. P.O. Box 9555 Wilkes-Barre, PA 18773-9555. When you send us correspondence, please provide your account number and sufficient detail so that we can address your inquiry. Log in to your account. Examples of Loan Types: Sallie Mae Smart Option, Signature, Tuition Answer, Career Training. P.O. Box 9988 Wilkes-Barre, PA 18773-9988.

  4. 7 lis 2024 · You can also contact Sallie Mae by phone: Call 855-756-5626 Monday through Thursday from 8 a.m. to 9 p.m. ET; Friday from 8 a.m. to 8 p.m. ET; and Saturday from 10 a.m. to 2 p.m. ET.

  5. 3 sie 2023 · Sallie Mae’s business hours for applicants are: Chat: Monday through Friday from 8:00 a.m. until 8:00 p.m. EST Phone: Monday through Thursday from 8:00 a.m. until 9:00 p.m. EST; Friday from 8:00 a.m. until 8:00 p.m. EST; Saturday from 10:00 a.m. until 2:00 p.m. EST

  6. 28 sie 2024 · Sallie Mae doesn’t offer an online chat but provides phone support, Monday through Friday between 9:00 a.m. and 6:00 p.m. There is no weekend or evening support available.

  7. Call us at. 877-346-2756. Our normal business hours are 9 a.m. to 6 p.m. ET Monday through Friday. 1. Advertised Annual Percentage Yield (APY) for the Sallie Mae High-Yield Savings Account is variable and may change after account opening, applies to personal accounts only, and is accurate as of 11/15/2024. Fees could reduce earnings.

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