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For Technical Support: 8:00 a.m. - 12:00 a.m. EST (7 days a week) IMPORTANT: If you're an existing customer, please provide us with your SafeLink Wireless serial number or your SafeLink Wireless phone number when contacting us so we can give you the best possible service.
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You can also call us toll-free at 1-800-SafeLink (723-3546)...
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Call Directly. Need guided support? You can call us directly...
- About LifeLine
Call Directly. Need guided support? You can call us directly and we will help you. Call Directly. Find out how to change your plan, add a new line, get activation assistance, learn about our 5G, and review other common SafeLink help topics.
Browse common support topics for your prepaid phone. Navigate topics such as account management, phones, services, airtime, and more at SafeLink.
SafeLink Wireless® is a Lifeline supported service, a government benefit program. Only eligible consumers may enroll in LifeLine. LifeLine service is non-transferable and limited to one per household.
You can also call us toll-free at 1-800-SafeLink (723-3546) to speak with an agent. But before you sign up for the Lifeline benefit, this is what you need to know: Once you have completed the enrollment process on our page you will be transferred to the National Verifier to check for eligibility. What is the Lifeline National Verifier?
CONTACT US. Contact us by: Phone Numbers: For Enrollment and Plan Changes Support: 1-800-Safelink (723-3546) For Technical Support ONLY: 1-800-378-1684. Correspondence: SafeLink Wireless. PO Box 220009. Milwaukie, OR 97269-0009. Hours of Operation. For Enrollments and Plan Changes: Monday - Saturday 8:00 a.m. - 10:00 p.m. EST.
Support. Chat With Support. Our friendly customer service agents are ready to assist you. Manage Account. View your order history, see updates on current orders, and even manage return and warranties all from one convenient location. Warranty & Returns.
