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  1. Contact us. Helpful articles. Can't log in? Struggling to get back into game? Find the quickest solution below. If you've upgraded to a Jagex Account h... Too many login attempts from your address. Received the above error message? Find out what to do. This is a known error message commonly associated wi...

    • Can't Log In

      Struggling to get back into game? Find the quickest solution...

    • News and Updates

      Support; News and Safety Maintenance Announcements

    • Returning Players

      Welcome back! To speed you through the boring stuff, we've...

    • Getting Secure

      Play English (GB) English (GB) Deutsch Français Português do...

  2. support.runescape.com › hc › en-gbSupport - RuneScape

    Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. RuneScape. Contact us. What is your issue? Account. Payment. In-game. Technical.

  3. Jagex Support provides assistance with account-related issues for Jagex games, including email troubleshooting and recovery options.

  4. Customer support via the website is centred on the online support centre, consisting of six areas: Bug report, Account help, Payment support, Safety centre, Technical support and Message centre. Within each section, users are provided with a drop-down of predefined subjects.

  5. Jagex Accounts - Got a Jagex account question? Head to our new Support Centre. Delayed response times - We're currently experiencing a high volume of requests, we might not get back to you within our normal response times. Support. Account access and settings. Security. Emails. Linked accounts. In-game. Personal data. Account access and settings.

  6. Discussion. It's easy - you don't. Or do you? The goal of this post is to provide a straightforward guide which maximizes your chances of actually reaching a real Jagex moderator reading your message. I'll be as straightforward as possible - the support center is unintuitive and understaffed.

  7. You can contact the RuneScape Wiki. Here are some places to go if you need to: Go to the User help page if you need help or have any questions about the wiki. Go to the FAQ to find answers about many common questions about this wiki. Go to the Counter-Vandalism Unit if you have found vandalism on any page.

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