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Missed a delivery? There are four options for you to get the item you missed: Arrange a free redelivery to your house. Arrange a free redelivery to an alternative local address. Arrange a free redelivery to a Post Office® and collect it from there. Want your item as soon as possible?
- Book a Redelivery
Track your item. Postcode finder. Price finder. Online...
- Book a Redelivery
Track your item. Postcode finder. Price finder. Online postage. Book a Redelivery. Get the Royal Mail App.
Get help and support with our Redelivery service, including help with item reference numbers, and cancelling or changing a redelivery.
Visit the Royal Mail redelivery webpage, select the option to redeliver to ‘Local Post Office’ and choose your local branch. What you’ll need for collection. Bring along proof of identity, address, and the P739 ‘Something for you’ card.
Book a Redelivery: • Missed a delivery? Using the Royal Mail App, you can easily book a Redelivery to your address, your neighbour’s address or a local Post Office – and you pick the...
New to Royal Mail online? To set up your Redirection service, you'll need a Royal Mail account. It only takes a minute or two to create an account - you can also use it for postage, parcel delivery and more.
Please download and print the Redirection application form. You can send your completed application form and proof of identification documents (listed below) to: Cooper House, Lakeside, Festival Way, STOKE ON TRENT, ST1 5RY. Please make your payment by cheque, made payable to Royal Mail Group Ltd.
