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Learn how to arrange a free redelivery of your missed item to your address, another address in your postcode area or your local Post Office branch. Find out the identification and notice requirements, and the options for automatic redelivery and collection from your local delivery office.
- Book a Redelivery
Collect a missed delivery. I think my mail is lost. Service...
- I need help with my Redelivery
Get help and support with our Redelivery service, including...
- Track and Manage
Making it easy for you to get your post. Whether you are...
- Book a Redelivery
Collect a missed delivery. I think my mail is lost. Service updates. How to make a claim. Sustainability. Dog Awareness. The future of letter deliveries. Scam guidance.
Find out how to arrange a Redelivery online, what to do if you lose your Something for you card, and when you can expect your item to be redelivered. Learn about the conditions, limitations and alternatives of Redelivery service.
If you were out when Royal Mail tried to deliver, you can arrange a redelivery online for free. You can also pay for other services such as mail redirection, holds, PO boxes and customs charges.
If you missed a delivery, you can arrange a redelivery or collect your item from a Local Delivery Office. You need to bring the 'something for you' card and proof of ID to collect your item.
With the Royal Mail App, you can track your parcels, buy postage, book collections and redeliveries, and change your delivery options. You can also find services near you, see proof of postage, and use augmented reality to measure your parcel size.
31 sie 2021 · Find out what to do if your item hasn't arrived yet, depending on the service used. Check the delivery aims, compensation eligibility and how to track your item online.
