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  1. Find your nearest Delivery Office if you need to collect a missed delivery, or your local Post Office branch if you need to buy postage.

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    • Tracked Returns

      Most items are returned via our 48 hour returns service...

  2. Find a Parcel Drop-off Service Near You. Our Parcel Point network makes your life easier when sending and returning parcels. You can choose from Parcel Lockers, Parcel Postboxes, or Parcelshops to drop your parcels when and where it suits you. You can find out more about these options below.

  3. If you've bought online postage using Click & Drop , the Royal Mail App , or have franked mail to send, you can drop these items off at your nearest Customer Service Point (CSP). Please remember to bring any relevant paperwork. You can also post UK mail which already has the right postage on it .

  4. You can buy postage via the Royal Mail App, online via our Click & Drop tool or as part of a marketplace transaction. Then print your postage at home and drop off your parcel 24/7 into one of our Parcel Postboxes – find your nearest in the “Services near you” section of the Royal Mail App .

  5. Find opening times for Royal Mail near you. Check other contact info as well, such as: addresses, phone numbers or websites.

  6. You can arrange to have your item collected before you pay, or you can drop it off at a location near you. No registration required. Pay with card or PayPal. Print your label at home or use your QR code to print it at a Parcelshop - Post Office, a Locker or a Parcelshop - Collect+.

  7. Whether you want to send a one-off letter, or several parcels, Royal Mail's Send an item is the quick and easy way to buy your postage online. It only takes a couple of minutes! Simply enter a few details about your letter or parcel, choose a delivery option and pay for your postage.

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