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To view your record of employment issued by an employer. Sign in or register for My Service Canada Account. A record of employment (ROE) provides information on employment history. It is the single most important document used by employees to apply for Employment Insurance (EI) benefits.
For more information on the ROE, go to Service Canada at Access Record of Employment on the web (ROE Web), or call their Employer Contact Centre at 1-800-367-5693 (TTY: 1-855-881-9874). Learn about the reasons for issuing a Record of Employment (ROE), and how and when to issue one.
Record of employment on the web (ROE Web) is a secure portal that allows employers to create and submit records of employment (ROE) online for their employees. Due to the labour disruption at Canada Post, there may be delays in receiving mail related to your registration. If you need assistance, contact the Employer Contact Centre.
Register an account to start using Record of Employment on the Web (ROE Web). Recover access to my existing ROE Web profile by providing your User Reference Number (URN) and answering your security questions: What is a URN? Forgot my User Reference Number?
All generated ROEs are uploaded to the Service Canada website at www.servicecanada.gc.ca where you can log in to view your copy. If you don’t see your ROE, you can contact our Canadian Offices directly at: Vancouver. Toronto.
If you cannot get your ROE, call Service Canada at 1-800-206-7218 or mail in this form. A Service Canada agent will tell you how to get your ROE or what else they need to complete your application for benefits.
To order paper ROE forms, call the Government of Canada’s Employer Contact Centre at 1-800-367-5693. When placing the order, you will need: • Your Canada Revenue Agency Payroll Account Number (PAN) for identification purposes.
