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Retrieve Booking. You can check and view the status of your reservation. To check your reservation status please enter either your: Booking Reference (PNR), First Name, Last Name and Flight Date (for reservations made directly with Lion Air). OR. First Name, Last Name, Flight Number and Flight Date (for reservations made through travel agencies).
- Search by Voucher
Booking Reference (PNR), First Name, Last Name and Flight...
- Pre-Booked Meals
Pre-Booked Meals is a special service offered by Lion Air...
- Travel Insurance
Lion Air Travel Insurance is available in two type of...
- Seat Assignment
Seat Assignment is a special service offered by Lion Air...
- Rapid Test & RT-PCR
Rapid Test & RT-PCR Get an initial screening test Corona...
- Make Payment
Enter your booking reference, first name and last name....
- Prepaid Baggage
Prepaid Baggage is a special service offered by Lion Air...
- Change Flight
Booking Reference (PNR), First Name, Last Name, Flight...
- Search by Voucher
For Customer Inquiries: Wherever you are around the world, we’re here to help. Contact us at any of our call centers with the contact details listed below. Alternatively, you can email us at customercare@lionairgroup.com. Whatsapp: (+62)811-193-80888 (chat only)
Web Check-in. Effective 15 November 2023, all check in features are only available on BookCabin app. Please download BookCabin app from App Store or PlayStore. Retrieve Booking. Check and view the status of your reservation, amend passengers details and reprint E-Ticket. Prepaid Baggage.
Help Centre. true. About Us Contact Us Careers Terms & Conditions Help Centre User Guide.
Online Form. Branch Locations. Contact Us. Error! Please fill all required fields. First Name. Last Name. Phone Number.
You can check and view the status of your reservation. Booking Reference (PNR), First Name, Last Name and Flight Date (for reservations made directly with Lion Air). First Name, Last Name, Flight Number and Flight Date (for reservations made through travel agencies). Ticket Number.
I have tried to email Lion Air customer services directly but no reply, and I've tried to contact them through their online contact form - but this leads to a website server error!