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Though deliberately exaggerated, all five scenarios represent an urgent call to action for retail banks and point specifically to three priority areas where banks should act immediately and proactively to adapt: tech-powered transformation, data-enabled customer focus and broad-based trust.
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6 wrz 2022 · Five scenarios for the future of retail banking. To help retail banks adapt to these current market changes—and prepare for the future—here are the five scenarios we’ve developed for how the industry might look in the coming decade. Front-end revolution.
18 lut 2019 · Leading banks use first- and third-party data (for example, geospatial, browsing behavior), a robust marketing technology stack (such as 360-degree view of customer, omnichannel campaigns), and an agile operating model (for example, cross-functional marketing war rooms).
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18 paź 2022 · The current model of universal retail banking is unsustainable over the long term. To thrive, banks need to reinvent themselves, focusing on businesses where they can achieve and extend market leadership in the new digital world.
26 wrz 2019 · They want banking services to work like the payment, music, and shopping apps they use every day. But banks, on the whole, have failed to deliver. The challenge for retail-banking leaders is to manage a shift away from a distribution paradigm that, in just a few years, has become almost obsolete.
Retail Banking 2025 and Beyond reports on the five trends that will shape the future of banking, and offers five scenarios. Though deliberately exaggerated, all scenarios represent an urgent call to action for retail banks and point specifically to three priority areas.
