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Though deliberately exaggerated, all five scenarios represent an urgent call to action for retail banks and point specifically to three priority areas where banks should act immediately and proactively to adapt: tech-powered transformation, data-enabled customer focus and broad-based trust.
- John Garvey
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- John Garvey
Module 1 • 38 minutes to complete. This Introductory course covers the fundamental knowledge about the banking industry. We will discuss the various types of financial institutions and how they differ in the types or products and services provided to their own customer groups.
10 paź 2024 · 1. A turning point. The outlook, however, for global retail banking is more muted than its recent performance would suggest. External forces are combining to pressure the sector in the key economic metrics of asset growth, margins, and operational and risk costs.
18 lut 2019 · Retail banks that capitalize on current shifts in the market will emerge with a winning position in their core markets and begin to compete across borders. This article is an edited extract from the full report, Rewriting the rules: Succeeding in the new retail banking landscape (PDF–680KB).
Enroll in CFI’s Introduction to Banking course to learn different banking institutions and products, how banks generate return, and career paths.
Though deliberately exaggerated, all five scenarios represent an urgent call to action for retail banks and point specifically to three priority areas where banks should act immediately and proactively to adapt: tech-powered transformation, data-enabled customer focus and broad-based trust.
Underpinning our five scenarios for the future of banking are five dominant trends that banking leaders need to understand to plot a course through a changing market landscape: Disruptive technology and innovation; Embedded finance; Evolving customer expectations; Consolidation to pursue scale; Regulatory complexity