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The results of the study show that customer needs, technology, regulation, business processes, skills and competencies impact digital transformation and should support retail banks in developing a theory of digital transformation in their journey to excel in a competitive marketplace.
11 gru 2020 · The primary aim of this study is to understand the digital transformation and its impact in UAEs Retail Banking industry via the following questions. a. What do customers expect from a digital bank? b. What technology investments are needed by Banks to support digital transformation? c.
10 paź 2024 · The last few years have been among the most successful in the recent history of retail banking, with a confluence of macroeconomic trends driving growth and profitability. In some geographies, pandemic-era government stimulus lifted economic growth, fueled consumer spending, created favorable conditions for balance sheet expansion, and helped keep credit risk in check.
23 cze 2022 · The results of the study show that customer needs, technology, regulation, business processes, skills and competencies impact digital transformation and should support retail banks in developing a theory of digital transformation in their journey to excel in a competitive marketplace.
Banks must negotiate a multitude of shifting factors — from changing customer behavior to economic headwinds, intensifying competition, regulatory pressure and technological disruption. But while there are challenges, change also brings opportunity.
6 wrz 2020 · If we examine the results of the two analyses together, we can find information of use for better understanding the levers for enhancing the desirability of hi-tech banking solutions.
Taking both multidisciplinary and holistic approaches, Retail Banking is a comprehensive analysis of how traditional retail banks can meet the challenges of the emerging competitive landscape.