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If you already have an open active child support case in Florida, login to your eServices account and click the Apply for Services link. If you have an open active case in Florida, but do not have an eServices account, you can register online for eServices and apply.
Forgot password?
Log in to your smiONE Visa Prepaid Card account to get account information; Some ways to use your card that have fees: Cash withdrawals at an ATM; ATM balance inquiry; International fees; Card replacement; Rush card delivery; Visit the smiONE website for more information on fees and to read the cardholder agreement or call 1-855-403-8344.
Florida law requires us to send support payments electronically. You can choose to receive your child support payments by direct deposit or on the smiONE Visa Prepaid Card. If you do not make a choice, we will send you a payment card.
Medicaid Card. The Department of Children and Families provides Medicaid cards. For a replacement card, call the toll-free number (866) 762-2237. If you were just approved for Medicaid it can take two to three weeks to receive the card. To request a replacement card, call 1-866-762-2237.
Parties can call the Department of Revenue at (850) 488-KIDS (5437) between 7:30 a.m. and 6:00 p.m. EST, Monday-Friday to discuss their case or to sign up for services. Parties can also access https://floridarevenue.com/childsupport/contact/ for more options on contacting DOR.
Introducing the new MyACCESS, the modernized version of the old ACCESS system. MyACCESS aims to enhance the needs of Floridians accessing SNAP (food assistance), TANF (cash assistance), and Medicaid (healthcare coverage assistance).
