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Need help? Want to report a lost or stolen card? If you have any questions regarding your account, call us toll-free, 24 hours a day, 7 days a week at 855.282.6161 . We accept relay calls.
Immediately call customer service at the number listed on the back of your card.
For cardholder questions, visit the U.S. Bank ReliaCard cardholder website. As a government agency, you need a simple and cost-effective way to deliver timely payments. The ReliaCard is that solution, allowing you to efficiently disburse payments while your recipients can safely access their funds. Why choose ReliaCard for government disbursements?
If you have questions or prefer to talk with us, please call 855-282-6161 (opens default telephone app or service). Before you begin, please: FAQ (Frequently Asked Questions) (opens in a new browser tab) for answers to frequently asked questions.
Just call 855-282-6161 and reset your PIN using our automated phone system. The option to reset your PIN is only available by phone. This option is not available on online or mobile banking. Your card may be locked after too many attempts using the wrong PIN. Visit our ReliaCard® page to learn more about your card. Our ReliaCard® FAQ is also ...
Follow the steps below to order a replacement card through our automated system. • Call 855-282-6161. • If the system does not recognize your phone number, then it will prompt you to enter the phone number associated with the card. • Enter the last four digits of the card you wish to replace. • Choose the reason for replacement:
U.S. Bank provides 24/7 customer service for any questions about your DUA ReliaCard debit card. To contact customer service, select one of the methods below: Visit the U.S. Bank ReliaCard Cardholder website; Contact by phone at 1 (844) 532-0696; If your card is lost or stolen, call U.S. Bank Cardholder Services at 1 (844) 532-0696.