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The CWA shall ensure that each customer receives his monthly water bill within the stipulated time, with proper indication of the due date, the amount charged and the amount of surcharge payable in case of late payment. The entire bill must be paid within 21 days of the date of receipt of the bill.
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What is my Account Number? Your Account Number is listed at the top of your bill under Customer Account Number. It is a nine digit figure. Please quote this number when requesting information or when making a complaint about your bill. I am struggling to pay my bill; can you please help?
Click on the image below to pay your CWA bills: 1. CWA Cash Offices. 2. Post Offices. Click here to find the list of Post offices around the country. 3. CEB Offices at: 4. Direct Debits. Customers need to register with their banks to be able to pay their water bills via Direct Debit. 5. SBM Bill Pay. Customers pay their bills through SBM ATMs.
The processing time for payment of CWA bills in Mauritius by cash or cheque is usually 1 day. If the payment is made through an approved payment gateway, the processing time may be faster. Payment by prepaid card:
Pay your CWA Bill. Submit. Check our recommended QR code readers here
(4) A consumer who has been issued with a bill for water charges and waste water fee or rate shall subject to paragraph (7) pay for it within twenty-one days and any payment made thereafter shall include a surcharge of ten per cent. (5) Where the amount payable under to paragraph (4) is not a multiple of ten