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  1. CalOptima/OneCare Connect Pharmacy Services Revised August 2021 . Telephone Support Numbers. Contact Available Hours Telephone . Pharmacy Support/Help Desk (For pharmacy personnel use only) 24 hours a day, 7 days a week . 1- 8008195480

  2. MedImpact administers CalOptima Health's pharmacy program. It provides claims processing, pharmacy network management, prior authorization processing and drug utilization management services. List of Pharmacy resources for OneCare Connect.

  3. You should talk to your primary care provider (PCP) to decide if you can switch to an appropriate drug we cover or request an exception. Current members can ask for an exception if your PCP prescribes a drug not covered.

  4. CalOptima’s OneCare Connect Cal MediConnect Plan is a Medicare-Medicaid Plan (MMP) for Orange County’s dual-eligible (Medicare plus Medi-Cal) beneficiaries. OneCare Connect contracts with a Pharmacy Benefit Manager (PBM) to assist in the administration of the OneCare Connect Pharmacy Program.

  5. Member documents like plan and pharmacy materials. Member rights information like grievances, appeals and State Fair Hearings. OneCare Connect information will be available online until December 31, 2024. If you have questions, call OneCare toll-free at 1-877-412-2734 TTY 711, 24 hours a day, 7 days a week.

  6. Let us help you Discover the Value of PPAP Consulting, PPAP Training or PPAP Project Support. PPAP Support will help you succeed by facilitating the PPAP process, directing activities for each PPAP element and completing PPAP submissions on time.

  7. www.caloptima.org › en › ContactUsContact Us - CalOptima

    Members (toll-free) 1-888-587-8088 Medi-Cal Customer Service Department. 1-855-705-8823 OneCare Connect Customer Service Department. 1-877-412-2734 OneCare Customer Service Department. 711 TTY.

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