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List the three basic navigation symbols used in Total Response and explain their meaning. Switch between keyboard and mouse navigation modes. Explain how to interpret the response advisor and how to update responders when new call information is collected.
EMD Telecommunicator-CPR. This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller.
The Foundations of Call Handling course introduces PowerPhone’s principles of effective emergency communication and is the first component of the Total Response Certification process in Law Enforcement, Fire Service and/or Emergency Medical Dispatch.
Over 90 percent of the PowerPhone’s survey respondents agreed that a well-designed online course could be just as effective, or more so, than a classroom-based course. To complement its best of breed emergency call handling software, Total Response, PowerPhone offers a wide range of courses on topics directly impacting 911.
Every call is unique, and every call deserves a consistent and effective response regardless of the call type or call taker. With over 80 integrated protocols for police, fire, and emergency medical dispatch (EMD), Total Response provides structured and consistent guidance on any call for service.
This A-to-Z glossary defines key Computer Science terms you need to know. Computer science professionals pursue a career focused on various aspects of computing technology and its applications.
The Foundations of Call Handling course introduces PowerPhone’s principles of effective emergency communication and is the first component of the Total Response Certification process in Law Enforcement, Fire Service and/or Emergency Medical Dispatch.
