Search results
8 sie 2024 · Elevate your 911 center’s performance by integrating protocols for all three services: medical, law enforcement, and fire/rescue. Emergency communication centers can better assess and respond to diverse situations, ultimately leading to faster response times, improved outcomes, and heightened safety for everyone involved.
19 maj 2016 · training courses might include Federal Emergency Management Agency (FEMA) Independent Study Courses IS-100 and IS-700, as well as a review of local Emergency Operations Plans.
In this White Paper Series, we walk through ways a 911 call center can ensure successful adoption of Total Response with the guidance of our Implementation Managers—all of whom have years of experience in public safety as 911 call takers, center supervisors, and on-scene responders.
A unified platform for law, fire, and medical and mental health emergencies empowers telecommunicators, police officers, and firefighters to work together seamlessly in the critical moments when every second matters.
Ideal for training the new-hire or as a refresher for existing staff, APCO’s PST1 course covers the basics skills, knowledge and abilities every successful public safety telecommunicator needs to meet the demands of this critical work.
This recertification course refreshes your knowledge of PowerPhone’s principles of effective emergency communication and is the first component of the Total Response Recertification process in Law Enforcement, Fire Service and/or Emergency Medical Dispatch.
This certification course explains the role of the telecommunicator in answering calls related to law enforcement emergencies such as burglaries, robberies, domestic violence, and crisis interventions.
