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Software Demonstrations. Total Response is changing 911 call handling. Gone are the days of inconsistent information gathering. Instead, our system puts everyone on the same page. The result, better service to your callers and a safer environment for your responders.
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It gives telecommunicators the tools they need to quickly and accurately determine the caller’s medical emergency, dispatch emergency medical responders and provide the caller with the appropriate Pre-Arrival Instructions.
It’s not just about EMD. Scene specific questions and PAI’s for more than 80 police, fire, and emergency medical dispatch incidents ensure consistency on every call for help.
EMD Telecommunicator-CPR. This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller.
EMD Telecommunicator-CPR This course teaches how to quickly recognize scenarios where a patient requires immediate CPR, and how to relay effective CPR instructions by phone to the caller. 2024 Access
The Total Response solution combines blended learning, structured call handling and quality assessment tools that improve the standard of care being provided. It can be used to support EMD, police, fire or any emergency or non-emergency call.