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This course provides techniques that enable the dispatcher and the agency to limit their liability by reducing risk and providing a higher level of service to protect callers and responders.
Our job is to help make 911 better. We do this with the best emergency call handling software and training in the industry.
We also are looking to training anyone who is interested in learning how to become an independent dispatcher from a basic perspective and what all that entails.
Foundations of Call Handling. Recommended for ALL users. This course introduces PowerPhone's philosophy for effective emergency call handling and the Total Response Call Handling system. This course is a requirement for EMD, FSD and LED certification. ♦. Access. Emergency Medical Dispatch with TCPR Certification. 2024 Release - New Version.
These short courses are expected to take from 30-90 minutes each to complete and have been designed to offer ongoing education as part of PowerPhone's commitment to develop a creditable path to professionalism for public safety call takers and dispatchers.
PowerPhone, a national leader in 911 training and technology has announced the release of their entire continuing education curriculum online. A recent survey conducted by the company revealed a growing need for easing and more cost effective continuing education training for public safety personnel, with 78% of personnel expected to take at ...
Provides affordable training, certification, and resources for public safety communications professionals at all levels. Offers memberships to get access to additional resources.
