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  1. Unemployment Insurance Customer Support. Customer Support is available from 8:00 AM – 4:30 PM Monday through Friday to get you the help you need on your claim. Contact us.

  2. Contact Customer Service at 866-239-0843, or use this link to contact us via our website. You also can visit our "How Do I File for Unemployment?" guide below to walk through all the steps to filing a claim.

  3. Contact Information. UI Customer Service Hours: (excluding state holidays) Monday through Friday from 8:00 am - 4:30 pm. To ensure faster service, please have the following information ready when contacting IWD (click here)

  4. 16 lip 2024 · UI customer service: Visit this page. Or contact IWD by calling 1-866-239-0843 or emailing uiclaimshelp@iwd.iowa.gov. IWD Unemployment Home. First, Make Sure You're Eligible. To qualify for benefits, claimants must: Have lost their job through no fault of their own and be totally or partially unemployed.

  5. File your weekly claim to continue receiving unemployment insurance benefits. Monday through Friday: 8:00 AM - 5:30 PM Sunday: 8:00 AM - 11:30 PM.

  6. Be registered for work and fulfill weekly work search requirements in their job search (minor exemptions can apply). Questions? Get help with the resources below, or contact UI Customer Service: UI customer service: 1-866-239-0843 or uiclaimshelp@iwd.iowa.gov

  7. 16 lip 2024 · You must file for each week that you wish to receive unemployment insurance benefits, even if your eligibility is being decided or you have an appeal pending. Learn more about filing your weekly claim on IWD website, or get support by visiting the agency's contact section for unemployment help.

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