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Learn to identify, prevent, and report scams. If you've received suspicious communications or found a suspicious website claiming to be from Amazon, visit the following Help pages: How to identify fake emails. How to identify fake text messages/SMS. How to identify fake phone calls. How to identify fake websites. What is an impersonation scam?
Scammers create fake websites claiming to provide tech support for your Amazon devices and services. Customers who land on these pages are lured to contact the scammer and fall prey to their schemes.
Of all the scams impersonating Amazon reported by our customers globally in 2023, over two-thirds of scams claimed to be related to order or account issues. These reports often include interactions with scammers where a customer tells us, “I got a random call from someone who claimed I bought something on Amazon that I hadn’t and they ...
To report a phishing or unsolicited email to Amazon, open a new email and attach the email that you suspect is fake. Send the email to reportascam@amazon.com. Sending the suspicious email as an attachment is the best way for us to track it.
31 lip 2023 · Amazon has issued a warning to all its customers over two popular scams catching people out. An email said scammers were ‘constantly’ devising new schemes, exploiting technologies and changing...
15 mar 2024 · Worried about a suspicious purchase on Amazon? Log in through the website or app. Don’t call back the number that called you or a number someone left in a voicemail or text message. No one legitimate will tell you to keep it a secret.
24 lip 2023 · If you ever receive a call from an unknown number claiming to be Amazon, it’s most likely a scam—many scammers pretend to be Amazon customer service representatives to carry out vishing scams.
