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Find PG&E customer service support for account issues.
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Contact us. Customer support and answers to common...
- Contact us
Customer service. Get answers to common questions and other support options. Go to customer service. PG&E account information for electric and gas account balance and bill management.
Contact us. Customer support and answers to common questions. If you smell natural gas or suspect an emergency, leave the area now and call 9-1-1. If you see downed powerlines, stay away. Don’t exit your car or home. Call 9-1-1. Then call PG&E at 1-877-660-6789. Still need assistance?
How do I clear my cache or cookies? My service has been shut off. How do I get it restarted online? I’m a new customer, and I entered my address online. Nothing happened. What should I do? I don’t have a social security number; how do I start service? Can I pay my bill by phone? How do I speak to a representative? Where can I pay my bill?
For general questions about PG&E Corporation, please call 415-973-1000 For Business customer service, please call 1-800-468-4743 For Solar or Electric Vehicle customer service, please call 1-877-743-4112 For Agricultural customer service, please call 1-877-311-3276 For Building and Renovation customer service, please call...
If you do not have access to the email address used to establish your online account and you are unable to sign in, you will need to call our customer service line Monday through Friday, 7 a.m. to 7 p.m. or Saturday 8 a.m. to 5 p.m. 1-800-743-5000.
Billing, Payments, and Financial Assistance.
