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  1. Customer Assistance Programs (CAPs) are designed to help low-income residential customers maintain utility service. CAPs can help lower your monthly utility bill, and may also reduce or remove the amount you already owe.

  2. Reduce Your Electricity Usage. To participate in PCAP, you must also participate in our WARM program, if eligible. This no-cost program provides home energy conservation improvements and education to help income-eligible customers save money by reducing their electricity usage and, consequently, their bills.

  3. Customers of FirstEnergy who are eligible for the Pennsylvania Customer Assistance Program (PCAP) may be able to complete portions of their application online on the PA Bill Assist website. PCAP is designed to help income qualified residential customers maintain electric service and eliminate their past due balance.

  4. Our Customer Assistance Program (CAP) was established to assist our low-income customers who may have difficulty paying their bill with an ongoing, affordable monthly payment. CAP offers several benefits to those who are eligible, including a reduced monthly bill, debt forgiveness and security deposit waiver, if needed.

  5. CAP stands for UGI’s Customer Assistance Program. It is a low-income assistance program to help manage utility bills. This program offers a set monthly payment, bill forgiveness, and debt forgiveness.

  6. Customer Assistance Programs (CAP): This program is set up between the utility company and a limited-income, payment-troubled customer to pay utility bills that are based on household size and gross household income.

  7. 14 wrz 2022 · Pennsylvania Customer Assistance Program. PCAP helps residential customers maintain electric service and eliminate their past-due balance. The goal of this program is an affordable bill. In PCAP, the customer will: Be billed approximately the same amount each month on the budget plan, Equal Payment Plan (EPP).

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