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Customer support for unproctored exams. If you need assistance with your unproctored online exam, please chat with us from this page.
Contact Pearson VUE. Got a question? Need some info? We’re here to help. For test-takers. Need help creating an account, scheduling an appointment, or purchasing an exam voucher? Visit the test-taker customer service page, where you can find useful FAQs or quickly reach your customer service team for assistance with these and many other items.
If you don’t find what you’re looking for in the FAQs, try contacting your program-specific customer service team, where you can get information and guidance customized to both your exam program and your geographic region. Plus, you can choose from chat, phone or email contact methods.
If you need assistance scheduling and rescheduling exams, please contact our dedicated test-taker support team.
This site allows you to connect with a remote operator to receive support, use Live chat to connect with a VUE Support Specialist, locate the region-specific phone numbers to call and speak with a VUE Support Specialist, as well as other support links.
Contact us: Test taker account issues. If a test taker is experiencing issues with his/her userID and/or password, the test taker (not the Test Administrator) should Pearson VUE customer service. Find global telephone support for test administrators.
For Support With In-Person Exams (Pearson VUE Test Center) By Chat: Visit Pearson VUE's Proctored Exams Help Page and click on the Let's Chat! icon for chat support. By Phone: Reach Pearson VUE customer service by phone at 877-551-7587 (toll free) or 1-312-312-5310 (toll) Monday to Friday, 7:00 a.m. to 7:00 p.m. Additional regional phone ...
