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The easiest way to pay is through the City's new web portal for utility billing. The web portal allows you to: View, print, or download your bills. Go green and enroll in paperless billing. View payment history and usage. Make a quick payment.
- Pay My Bill
Locate and enter information from your statement using the...
- Pay My Bill
Pay Utility Bill. Payment options, and online account management: paperless billing, payment plans, automatic payments, and more.
Easily manage your utility account online: Pay your bill; Enroll in paperless billing; Set up AutoPay or SelectPay; Set up a payment plan
Locate and enter information from your statement using the form. We will locate your account based on this information. Please enter the information exactly as it appears on your bill, including dashes. For example, 123456-123456. Click Sample Statement link here to see a typical bill.
Before sharing sensitive information, make sure you’re on a City of Chicago government site. The site is secure. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.
Utility Billing & Customer Service has many payment plan set-up options: Payment plans are available 24 hours, 7 days a week via our online account management tool . They can also be set-up 24 hours, 7 days a week via our automated phone system at 312-744-4426
How do I get a payment plan for City of Chicago unified utility bill? What are the upcoming water and sewer rate increases? How do I determine if I have a metered or non-metered account?
